Our work speaks for us! Our customers take us to more customers.

The Partnership according to OpenERP SA, the editor of Open ERP helps in selling and integrating Open ERP. Openlabs with a portfolio of proven work on Open ERP including our Poweremail, Magento-ERP-Integration and several other modules does not need an introduction or a page on the editor's site to prove legitimacy. Openlabs business model is NOT characterised by heavy marketing, SEO (Search Engine Optimisations) or partnerships but by long lasting customer relationship and trust..

The partnership costs

The partnership with Open ERP SA is based on a fee and needs to be renewed annually. These funds are utilised by the editor of the software for the improvement of the product and service offering. However powered by an extremely skilled and innovative workforce we believe that we could utilise these funds for the betterment of Open ERP. Openlabs continues to maintain the Open Source modules that are made for Open ERP, which will be done by the editor only through a certification which costs a minimum of 800 EUR/Module.

( Details of certification and here: http://openerp.com/buy.html?page=shop.product_details&flypage=openerp.tpl&product_id=18&category_id=6 )

Free community initiatives

Openlabs always maintains a community presence and has a fund allocated for community support through which our skilled engineers and specialists assists developers, integrators and end-users with their problems. Openlabs also fixes bugs and offers support for free (Our support policy is explained here:www.openlabs.co.in/blog/post/support. It costs us every time our engineers spend time on an issue or question posted by a customer and we believe that spending on supporting new users of Open Source is better than any type of marketing.

Subsidised or Free trainings for students in India and Linux user groups

Our faith in Open Source does not end at preaching on websites - we practise it. We started offering students of engineering colleges in India subsidised training at a cost less than 175 EUR (Incl refreshments) for a 2 week fulltime training. We believe that such initiatives would be more fruitful than false marketing propaganda. We also assist students in settings up Free Software User Groups and we ensure that every Openlabs employee is also an active Free software enthusiast.

New Partner policies

• The new partner policy announced by Open ERP SA can be summarised as follows:
• • To be a partner of Open ERP and get listed in the website you need to pay a partner registration fee
• • You are assigned a target to generate revenue for Open ERP. Our sources say it is 20000 EUR and 40000 EUR respectively for Silver and Gold partnerships.
• • This revenue could be generated by outsourcing back to Open ERP for development and purchasing maintenance and support for customer projects.

• This is bad for the following reasons:
• • We believe that this limits the innovation in the product to the development centers of Open ERP SA and hence the project will lose the active growth it gained all these years. (It would be too naive of anybody to believe that what Open ERP is today is just the work of Open ERP SA.)
• • These costs are passed on to the customers by partners and such prices can NEVER be borne by many of our customers who are located in developing countries.

• We are open to your feedback and we welcome your suggestions. Do email us about your opinions, suggestions and issues.
• Sharoon Thomas
• Chief Executive Officer